Terms and Conditions

Effective Date: 25 November, 2024

Welcome to 24 Kallos Biologica! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

  • The website (www.24kallos.in) is owned and operated by 24 Kallos Biologica.
  • Our registered address is Ananya Vihar, New Delhi - 248007.
  • For any queries, you can contact us at help@24kallos.in or call us at +91-898989898.

2. Eligibility

  • By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
  • You agree to provide accurate and complete information during registration or purchase.

3. Products and Services

  • All products listed on our website are subject to availability. We reserve the right to discontinue or modify products without prior notice.
  • The descriptions, images, and pricing of products are provided to the best of our ability but may be subject to minor variations.

4. Orders and Payments

  • Orders are confirmed upon receipt of payment. Payment methods include credit cards, debit cards, UPI, and other available options on the website.
  • We reserve the right to cancel or refuse any order for reasons including but not limited to product unavailability, errors in pricing, or suspicion of fraud.
  • Prices are inclusive of all applicable taxes unless stated otherwise.

5. Shipping and Delivery

  • We aim to process and dispatch orders within 2-3 business days (excluding Sundays and public holidays). Delivery timelines depend on the shipping location and carrier.
  • Any delays caused by third-party carriers are beyond our control.
  • Shipping fees, if applicable, will be displayed at checkout.

6. Returns and Refunds

  • We accept returns for unused, unopened products in their original packaging within 48 hours of delivery.
  • Refunds will be processed after inspecting the returned product and may take up to 7 business days to reflect in your account.
  • For detailed return and refund policies, please contact us at help@24kallos.in.

7. Intellectual Property

  • All content on our website, including text, images, logos, and product descriptions, is the property of 24 Kallos Biologica and is protected by copyright laws.
  • You may not reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

  • 24 Kallos Biologica shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
  • Our liability is limited to the purchase price of the product in question.

9. User Conduct

By using our website, you agree not to:

  • Engage in activities that disrupt or damage the website.
  • Upload or transmit any harmful content, including viruses or malicious code.
  • Use the website for illegal or unauthorized purposes.

10. Privacy

  • Your use of our website is governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

11. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
  • It is your responsibility to review these terms periodically.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising under these terms will be subject to the jurisdiction of courts in New Delhi.

13. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us:

  • Address: Ananya Vihar, New Delhi - 248007
  • Email: help@24kallos.in
  • Phone: +91-898989898