At 24 Kallos, we are committed to delivering your skincare essentials with care and efficiency. Here’s everything you need to know about our shipping process:

Order Confirmation

• Once you place your order, we will notify you via email and/or text message to confirm receipt of your order.
• For Cash on Delivery (COD) orders, a confirmation email or text will be sent.
  
  

Order Dispatch

• The products in your order may be dispatched at different times depending on availability.
• Before dispatch, all items are thoroughly inspected and securely packaged to ensure they reach you in perfect condition.
• Orders are typically dispatched within 2-3 business days (excluding Sundays and public holidays).

Delivery Process

• Our trusted delivery partners aim to deliver your package as quickly as possible.
• If the delivery partner is unable to locate your address or deliver at the requested time, they will contact you to resolve the issue.
• The estimated delivery time is 5 days from the date of order confirmation.

Shipping Charges

• Any applicable shipping charges will be displayed on the checkout page before you finalize your purchase.

Service Areas

• We currently do not ship outside India.

Delays and Updates

• While we strive to deliver on time, unforeseen circumstances may occasionally cause delays. In such cases, our customer care team will proactively contact you to keep you updated on the status of your shipment.

Contact Us

At 24 Kallos, your satisfaction is our priority, and we work with reliable logistics partners to provide a smooth and hassle-free delivery experience. For any queries or assistance, feel free to contact us at customercare@24kallos.com.